Service Desk

Hardware Inventory features a multifeatured Service Desk which provides a close follow-up of requests forwarded to the IT department. Various filters, auto-assign  mechanisms, customizable fields, close integration with asset histories can be at your disposal to ensure fast and efficient response to any incident.

What is more, Service Desk requests can be easily linked to asset maintenance history and serve as the basis for maintenance reports and impartial assessment of ITs' performance.